With fewer full-time engineers on staff, Wheatstone is now offering broadcasters fast, reliable support that doesn’t require a plane ticket. Its remote-in technical services—billed by the hour—now provide exactly the expertise you need, when you need it.
• Remote Commissioning: New to WheatNet IP audio networking, or on a tight deadline? Wheatstone experts will log in and configure your system so it’s on-air quickly and confidently.
• Remote Training: Hands-on guidance from the people who built the system. Wheatstone techs walk you through WheatNet IP setup and best-practice workflows right on your own gear.
• On-Demand Network Support: From adding studios to troubleshooting audio over IP, Wheatstone’s team of experts can handle it all over a secure IP connection.
Why Wheatstone Remote Technical Services:
• Deep AoIP Expertise: John Davis (20+ years experience in AoIP), Trey Bryant (former CE, Curtis Media & Cumulus), and Steve Walker (former assistant CE, Radio One) are field experienced and are the same familiar voices broadcasters know from Wheatstone's 24/7 support line.
• Pay Only For What You Need: Ideal for local CEs who just inherited a WheatNet IP system or GMs launching a new facility without the travel budget.
• Backed By Wheatstone Advantage: Remote-in services complement Wheatstone’s extended Advantage support plan and its self-serve Wheatstone Support Center.
To find out more or to schedule service today, email the Wheatstone Technical Support team at This email address is being protected from spambots. You need JavaScript enabled to view it..
Info: https://wheatstone.com & AV SYS *
* Distributor for Hellas
Notes: Press Release | Wheatstone Corporation | New Bern, NC, USA - August 2025
